I have been sought after across the media as 1 of 5 of the top consumer champions in the UK over the past few years as a leading consumer rights expert who specialises in motoring disputes.
Raising awareness of consumer rights is the cornerstone of what I do. I have saved consumers hundreds of thousands of pounds and made a significant difference to many people’s lives.
I thought it would be good to feature some of features, exclusives, bylines, opinion editorials and articles for you to read.
Daily Mail
This is where it all began. The Daily Mail featured me as 1 of 5 of the best consumer champions in the UK in fighting for consumer rights as a motoring disputes expert.
My profile shot up overnight and this led on to media coverage everywhere.
Porch piracy and online delivery complaints is an ongoing issue, where criminals are following delivery drivers to steal goods. I spoke about your consumer rights if you are affected by missing deliveries.
The Daily Mail also sought my advice on Tesla price cuts and consumer rights. Tesla customers say they were duped into taking early delivery of cars before prices were slashed by up to £9,000.
You have a 1 in 3 chance of winning a ULEZ fine. I was asked for advice alongside Nick Freeman (otherwise known as Mr Loophole) on how to challenge an unfair ULEZ fine.
Soaring car insurance premiums is effecting every motorist. I gave some quick and easy tips on how to slash your costs.
Newsweek
I was chuffed to get my first byline in Newsweek on how I teach people how to complain and save them thousands.
‘I Teach People How To Complain and Save Them Thousands’ (newsweek.com)
Daily Telegraph
The Daily Telegraph sought my advice on how students moving into new rental property can fight back against rogue landlords.
Daily Mirror
I have been featured in the Daily Mirror many times on topics ranging from pothole claims, MOT failures and how to avoid them and 5 ways to appeal against an unfair parking ticket.
Pothole damage – how to get money back if your vehicle is damaged – Mirror Online
Dirty car, broken lightbulbs and 8 more unknown ways your car could fail its MOT – Mirror Online
Motoring expert explains five ways to get unfair parking fines dropped – Mirror Online
The Daily Mirror also featured me on how I have helped consumers get back £10,000 by complaining in May 2023.
‘I’ve helped consumers get back £10,000 so far this year by complaining’ – Mirror Online
Daily Express
I have had five opinion editorials with the Daily Express, where I have been asked for an expert opinion on various topics.
Calls were made for the UK Government to cut VAT to help consumers with soaring energy costs in January 2022. I also gave tips on how to cut your bills.
The Russian invasion of Ukraine led to demands for action by the Government to cut fuel duty and VAT on energy bills.
PressReader.com – Digital Newspaper & Magazine Subscriptions
The Daily Express did an investigation which revealed that Royal Mail fails to deliver one in three letters. This was weeks before Christmas.
Royal Mail fails to deliver one in three Express letters | UK | News | Express.co.uk
Soaring grocery bills led to calls for the Government to introduce a voluntary price cap on basic food items. I agreed with it in principle as everyone should be able to access affordable healthy food.
I have also spoken about drip pricing which is costing consumers an estimated £1.6bn a year. Various consumer laws are being breached which are causing significant detriment to all consumers.
Passengers’ urgent plea to fight air fare ‘drip pricing’ | Travel News | Travel | Express.co.uk
The Guardian
An average of over 30,000 private parking tickets are issued every day across the UK. I spoke with The Guardian to share my advice on how to appeal an unfair parking ticket.
Parking tickets: how to challenge paying a fine … and win | Motoring | The Guardian
As well as reading my consumer advice in the media, you can also read my content and advice here on my blog, my Facebook page and on Twitter.
I am the go-to consumer and motoring disputes expert for radio stations nationwide, with appearances on BBC Breakfast and BBC Scotland to my credit. You can find out more on my Work with Me page.
I hope you find my advice useful. If there is anything you wish to add to this, please feel free to comment below.
