Work With Me

Thank you for visiting my work with me page. I am pleased to be able to offer a range of services and collaborative opportunities as a consumer and motoring disputes expert:

TV/Radio media appearances
Sponsored / guest posts
Article submissions
Social media shares
Promotions
Events attendance
Product / Service / Company reviews
Consumer rights and complaining effectively
Self publishing books
Complaints resolution and consumer law workshops

I look forward to hearing from you

Scott Dixon

✉scott@thecomplaintsresolver.co.uk

In The Media - Scott Dixon

April 2026 – Scotland’s airports cashing in on ‘rip-off’ pick-up and drop-off charges despite £100m profit boost

April 2026 – Dean Dunham’s Consumer Show – Q & A on parking tickets

April 2026 – Money Problem: ‘Can my daughter’s nursery charge me for leaving – even though it has filled her place?’

April 2026 – Four tell-tale signs your second-hand car has a secret past

April 2026 – Subscription traps

April 2026 – Council tax bills rise from today: How to challenge YOUR band if you think you pay too much

March 2026 – Little-known parking fines ‘£20 rule’ could see drivers avoid big payout

March 2026 – Used cars, finance and affordability

March 2026 – FCA car finance redress scheme

March 2026 – The Stephen Nolan Show – FCA car finance redress scheme

March 2026 – FCA car finance redress scheme

March 2026 – World Cup football kit prices

March 2026 – The £20 rule for parking app keying errors

March 2026 – Why you should NEVER click ‘pay by bank’ when websites like Amazon and Ryanair try to make you. It leaves you and your money wide open to this vulnerability

March 2026 – ‘I threw out a joiner after sausage comment – should I accept £150 for damage he caused to my kitchen?

February 2026 – Potholes, winter weather and how to succeed with a claim

February 2026 – Anyone using new Amazon pay method given ‘protection risk’ warning

February 2026 – ‘I booked an emergency plumber and cancelled minutes later but they’ve still charged me £270’

February 2026 – Potholes, winter weather excuses and how to succeed with a claim

February 2026 – Potholes and how to succeed with a claim

February 2026 – BBC Radio Scotland Consumer Surgery

February 2026 – Pay by bank – what is it and what protections do you give up when you use it?

February 2026 – Porch pirates are on the rise… and these are areas most targeted: What are YOUR rights if it happens to you?

January 2026 – ‘My washing machine has eaten £1,000 of clothes’

January 2026 – ‘Fifty emails and attempts to get them to see reason in phone calls – all ignored’

January 2026 – The loophole that could help you avoid parking fines

January 2026 – ‘Help! The parking machine wasn’t working but they still fined me’

January 2026 – I beat a parking fine for a genuine mistake – here’s how you can too

January 2026 – Potholes, traffic light system and how to make a claim

January 2026 – Potholes and how to make a claim

January 2026 – Pothole compensation varies wildly — see how your area compares

December 2025 – Evri delivery problems, parcel deliveries and your consumer rights

December 2025 – The gift experience voucher ‘rip-off’

December 2025 – Potholes and problems making a claim for vehicle damage

December 2025 – Beginners guide to car insurance

December 2025 – Can they really fine me £170 for overstaying by one minute?

November 2025 – We’re in a row with Asda about substitutions and late delivery – can you help?

November 2025 – Prudhoe complaints resolver has helped recover half a million pounds

November 2025 – Dyson in the dock over busted £350 fan – will its fob-off hold?

November 2025 – Delivery not arrived? Here’s what you can do about it

November 2025 – What is each supermarket’s policy if your delivery is late?

November 2025 – How hidden card service could save you hundreds

November 2025 – My phone has broken – Back Market is fobbing me off. What are my rights?

November 2025 – Parcel deliveries and your consumer rights

November 2025 – Nationwide lost £70,000 for 10 days – they can’t tell me where it went and their compensation offer is ridiculous

November 2025 – Poultry that never steps outside being sold as ‘free range’

October 2025 – Parcel deliveries and your consumer rights

October 2025 – The cities where it’s cheaper to be fined than pay for parking

October 2025 – How to make a claim for pothole damage with a local authority

October 2025 – The money-saving tricks all drivers need to know

October 2025 – Parking apps, accessibility, vulnerability and falling footfall in towns and cities

October 2025 – Parking apps, appeals and your consumer rights

September 2025 – My £1.2k Samsung TV broke within two years but they won’t give me any money back

September 2025 – Can a typo let me off the hook for a speeding fine?

September 2025 – My car rental hell – please help

September 2025 – Gift card scams costing victims thousands of pounds – and what you must do to avoid them

August 2025 – A cyclist made me stop in a yellow box. Do I have to pay the fine?

August 2025 – Experts on what to do now if you think you’re due car finance compensation

July 2025 – A used car dealer sold me a dud and won’t refund it – what can I do?

July 2025 – Cash-strapped Edinburgh City Council spend £17.3m on cycle lane works in just three years

July 2025 – My ‘smart’ dishwasher glitched and ordered THREE YEARS of tablets

July 2025 – British Airways agreed over phone to refund nearly £1,500 – but then only gave me half

July 2025 – Parking private jet at Edinburgh airport ‘cheaper than a car’

July 2025 – Scotland’s airports cashing in this summer with ‘outrageous’ drop-off charges

July 2025 – I’m in a dispute with TK Maxx about a delivery – who is right?

July 2025 – I booked £400 flights for the wrong date – but the agent won’t give me my money back

June 2025 – My bathroom fitter disappeared after I paid him £10,000. What can I do?

June 2025 – Faulty cars, warranties, car hire terms and your consumer rights

June 2025 – Advice on how to complain about power cuts & tips to win complaints

May 2025 – Arnold Clark offered me a coffee cup for a £230 mistake

May 2025 – All you need to know about half-term strikes at Gatwick Airport

May 2025 – Cash-strapped Glasgow City Council cost taxpayers £1.5million renting fleet for LEZ

May 2025 – Private parking tickets in Scotland and Keeper liability

May 2025 – A consumer expert’s guide to appealing against private parking ‘fines’

April 2025 – Private parking operators are on track to issue nearly 14.5 million tickets to drivers a year, according to new research by the RAC

April 2025 – I paid a builder £500 but he never came to do the job. What can I do?

April 2025 – My late husband had premium bonds. Can I put them in my name and how do I check if we ever won?

April 2025 – My trip to Auschwitz got changed and I couldn’t go, but the company will not refund me. What can I do?

March 2025 – My Deliveroo order was wrong and they refused to replace it – is that allowed?

March 2025 – What’s a parking fine and what isn’t? The big difference between a parking charge notice and penalty charge notice

March 2025 – My match.com subscription auto-renewed and doubled in price. Is that allowed?

February 2025 – Travel insurer is refusing to pay in full for cancelled accommodation because my wife wasn’t on the policy

February 2025 – All your parking fine questions answered by an expert

February 2025 – BBC Radio Scotland – Consumer Surgery

February 2025 – Excel Parking, unfair Parking Charge Notices and tips to avoid them

January 2025 – Number of telephone calls answered by HMRC has halved in a decade

January 2025 – I’m being harassed about a private parking fine from five years ago – do I need to pay?

January 2025 – Sky News Tonight with Sarah-Jane Mee – Private parking firms & the 5 min rule

January 2025 – ‘I was scammed into paying for two cars’ | ‘I was fined in an NHS car park’ | ‘eBay won’t refund me’

December 2024 – private parking industry Code of Practice

December 2024 – How to return the Christmas presents you DIDN’T want, from ALWAYS getting a refund to using the little-known law that is your secret weapon when dealing with difficult retailers

November 2024 – Revealed, the truth about porch pirates: Mail investigation exposes the sneaky way ‘smartly dressed’ doorstep package thieves work, how to tell if you’re a target, the time they strike… and how to foil them

November 2024 – My flight was cancelled and we lost our hire car – now they won’t refund me

November 2024 – Porsche recalls 1,000 luxury cars in case wheels fall off

November 2024 – Pub charges more for pints ordered after 10pm

October 2024 – Water firms want more of your cash – find out how much your bill is set to rise

October 2024 – Parking apps RingGo and PaybyPhone see profits soar

September 2024 – How bus lanes brought in ahead of 2014 Commonwealth Games rake in £64m in fines for Scottish councils

September 2024 – My disabled mother was charged 1k a year for broadband package she mostly didn’t need

September 2024 – Premier League clubs make £1billion in shirt deals but fans still forking it out for price hikes

September 2024 – Now bill for council to hire vehicles to comply with OWN LEZ green laws hits £1million

July 2024 – The ‘disgraceful’ customer service ploy taking off in British businesses

July 2024 – Edinburgh City Council spends £2,000 a DAY hiring vehicles to comply with Low Emission Zone

July 2024 – Furious customers are left £11,000 out of pocket and with unfinished laser treatments after Harley Street group Sk:n clinic closed without warning – your consumer rights

July 2024 – Saver blocked from mortgage over £16 default on phone bill – How to fix a credit record

July 2024 – You could be owed cash if your supermarket delivery is late – how to get it

June 2024 – I bought a new car but it’s been back to the garage six times with the same fault – what can I do

June 2024 – My heat pump dryer takes nine hours to dry but there’s apparently no fault – what can I do

June 2024 – What are your rights when deliveries and returns don’t arrive – and what common act could see you lose them all

May 2024 – My second-hand Ford is being written off with a known issue – but no one is taking responsibility

May 2024 – UK Govt Net Zero Vehicle mandate & petrol car shortages

April 2024 – A company isn’t abiding by written warranty for dodgy building work – what can I do?

April 2024 – Why I Never Shop on Temu

April 2024 – How to claim for pothole damage

April 2024 – Pret a Manger app chaos – your consumer rights

March 2024 – Matches Fashion folds – your consumer rights

February 2024 – Travel insurance T & Cs

February 2024 – Spring Budget

February 2024 – Train fare hacks

January 2024 – How to keep your car safe from thieves

January 2024 – Car clocking scams

November 2023 – Black Friday and your consumer rights

November 2023 – Drip pricing

October 2023 – Drip pricing

September 2023 – Easy ways to cut your car insurance premiums

September 2023 – Shoplifting epidemic

September 2023 – Loyalty cards and dodgy tactics on loyalty offers

September 2023 – Year of the shoplifter

September 2023 – How to appeal a ULEZ fine

September 2023 – £3500 pothole repair

August 2023 – Pie and pint rip off

August 2023 – Soaring car insurance premiums and how to cut costs

July 2023 – Consumer Duty

July 2023 – How to lower your food shop costs

July 2023 – Premier League clubs ripping off fans

July 2023 – Brits face huge 150% rise in holiday car park prices

May 2023 – Supermarket price cap on basic food items

May 2023 – Britain’s roads could cost £14bn to fix

May 2023 – I’ve helped consumers get back £10,000 so far this year by complaining

April 2023 – Drivers being ripped off by rise of parking apps

March 2023 – How to challenge a parking ticket and win

March 2023 – New debit card lets relatives track dementia sufferers’ spending without needing Power of Attorney

March 2023 – How I took on Sadiq Khan’s ULEZ charges and won

February 2023 – Motorists paid over £1bn to fix damages caused by potholes

January 2023 – Banks to vanish from high streets by 2027

January 2023 – 3 key questions to ask yourself before buying your next car

January 2023 – Tesla customers duped into taking early delivery of cars before prices slashed – your consumer rights

January 2023 – Cash hungry councils hand out 20,000 parking fines a day

January 2023 – Local authorities are issuing over 20,000 parking tickets each day – how to appeal an unfair parking ticket

December 2022 – Royal Fail!

December 2022 – Is it wise to demand an energy credit refund?

November 2022 – I won back £5,230 by complaining – here is how to fight against shoddy service

November 2022 – Consumer rights all shoppers should know

November 2022 – Missing parcels and your consumer rights

October 2022 – How do cashback sites work?

October 2022 – How I turned £6,000 house deposit into £129,000 in 14 years

June 2022 – Parking fines: DVLA breached law over sharing drivers’ details

June 2022 – Shelf-pricing blunders scandalous in supermarkets

June 2022 – Park at your peril!

April 2022 – Hexham: No planning permission for car park’s cashless switch

December 2021 – Parcel theft and your consumer rights

November 2021 – Parking tickets and reasons to appeal

November 2021 – Pothole lottery as local councils reject up to 99% of claims

November 2021 – Pothole potluck

September 2021 – Tricks to making a successful complaint

September 2021 – I teach people how to complain and save them thousands

August 2021 – Thousands of drivers warned by DVLA to check when driving licence expires

August 2021 – 5 ways to get unfair parking tickets cancelled

July 2021 – 10 unknown ways your car could fail its MOT

September 2021 – I teach people how to complain and save them thousands

August 2021 – Thousands of drivers warned by DVLA to check when driving licence expires

August 2021 – 5 ways to get unfair parking tickets cancelled

July 2021 – 10 unknown ways your car could fail its MOT

July 2021 – How to maximise your chances of winning a pothole claim

July 2021 – Scamdemic: The new text scams sweeping Britain

April 2021 – Legal blunder could unleash tidal wave of refund claims from motorists

January 2021 – Pothole damage – how to get money back

October 2020 – Private parking tickets and how to appeal

August 2020 – How to protect against rogue landlords

February 2020 – Potholes on Scotland’s roads so big they can be seen from space

June 2019 – Meet the moan rangers! A new breed of supercomplainers has emerged