How to Complain: The Consumer Guide to Resolve Complaints and Motoring Disputes
Scott Dixon is The Complaints Resolver.
As a top consumer champion, Scott has turned a hobby into a passion and made it his life work to focus on raising awareness of consumer rights.
The third edition of his consumer book encapsulates a lifetime of bad and unique experiences with 8 years of extensive consumer and motoring knowledge to give you all the tools you need to take on unscrupulous traders and win every time.
He has turned complaining into an art form and has saved consumers hundreds of thousands of pounds. He gets results every time and so can you.
Complicated consumer laws have been simplified with real-life examples, templates and straightforward advice to minimise the stress and save you money.
This book will give you the thing you value most: time.
Scott has done the hard work so you don’t have to.
He hopes that his book inspires and encourages you to fight back against shoddy service. Retailers often rely on legalese jargon and tried and tested fob offs to deny customers their consumer rights.
Complaining is often seen as being negative. By giving retailers feedback and asserting your consumer rights, you can make it a positive experience and help raise standards for everyone.
How to Complain: The Consumer Guide to Resolve Complaints and Motoring Disputes can be read on any electronic device and as a paperback.
Reviews of How to Complain: The Consumer Guide to Resolve Complaints and Motoring Disputes
‘I wish I’d known about this book years ago. The amount of time it would have saved me with unscrupulous, unethical companies who waste a customer’s time in the hope they’ll give up on reasonable complaints is beyond! The templates, real-life examples, and easy to access language turns otherwise difficult legislation into understandable and practical information to help you quickly resolve the consumer issues you’re facing. It’s a must have for any UK household.’ – Punteha van Terheyden, Journalist and Author
Sarah – A great book to resolve and win consumer issues with ruthless retailers
I reclaimed £23K from Evans Halshaw due to the advice given in this book. The dealers were ruthless and it took me 3 months because at first I didn’t know the law. If you’ve a problem then this book will clarify your rights and good procedure and will save you a lot of time and money. My problems were a recall on the sunroof, mis-sold advert, a faulty display cluster, a broken door handle and a repair that didn’t solve the issue. I am again using the advice to take Radmore and Tucker to court for a faulty Kombi tool attachment which is lightly used and only 3 years old under the consumer rights law.
Alison – A huge help to the consumer, a must buy
I bought this book as I’m currently going through a dispute with a local car dealership. We were being advised by Trading Standards too but what I found with this book is Scott explains the legal process clearly and definitely for the general consumer. For someone who has no knowledge of consumer law or what our rights are this book helped massively. I was able to use letter formats from the book for all of our correspondence. It really did help guide me.
The Complaints Resolver in the media
Scott Dixon is a consumer expert who has been featured in the Daily Mail as 1 of 5 of the best consumer champions in the UK. He is regularly asked for advice as the go-to expert for general consumer issues and motoring disputes for various local and national radio stations, journalists and newspapers across the UK.
He has also been featured as a Guest author on Which? Conversation for pothole claims as an expert on this topic. BBC Breakfast have invited him to give advice on parking tickets and what to look out for.
The Daily Telegraph has featured him giving advice on tenancy agreements and disputes with rogue landlords.
He has also been featured in the Daily Mirror with Consumer Lawyer Dean Dunham providing guidance on how to dispute parking tickets in Scotland and Northern Ireland.
The Daily Mail sought his opinion as a consumer law expert on a legal blunder where the police and local authorities do not have the powers to charge motorists for towing and impounding vehicles.
He has also been in The Times speaking about Covid inflation and The Metro giving motoring money saving tips.
Services
Are you struggling to resolve a complaint? Read the book and blog and still struggling to resolve your dispute? If so, Scott can help. He has many years of successfully resolving complaints and disputes under his belt. As a consumer rights expert, he knows how to easily crack the most difficult of consumer issues and motoring disputes and get results every time.
Resolving complaints takes time – from looking at the correspondence, gauging the direction to take it and providing specific advice. He can, for a fee, scrutinise your complaint and give you bespoke advice to unlock your dispute and seek redress.
He can do all the hard work and slice through everything to resolve your complaints and disputes.
Contact him with a brief outline of your case and he will be in touch if he can help you further.
