The UK Government introduced new legislation (25th April 2023) to protect businesses and consumers from various...
General Consumer
The Complaints Resolver won over £111K for consumers in 2023
From parking tickets and faulty cars to kitchens and sofas, The Complaints Resolver won over £111K for consumers in...
How to beat broadband price hikes
Broadband and mobile phone users are set to be hit with price hikes of up to 8.8% with effect from 1 April 2024. Firms...
CMA launches investigation into vet surgery costs
The CMA has announced today (12 March 2024) is going to launch a formal investigation into vet surgery costs. An...
Your rights when a company goes into administration
The news about Arcadia which includes Top Shop, Burton and Dorothy Perkins going bust shone a spotlight on your rights...
Citizens Advice Parcels League Table
Citizens Advice have published their annual parcels league table today (16 November 2023). Their annual parcels league...
Scott Dixon aka The Complaints Resolver: My Articles on Customer Service and Complaints
As one of the top 5 consumer champions in the UK, I have saved consumers hundreds of thousands of pounds by raising...
My Consumer Tips, Exclusives, Bylines and Articles
I have been sought after across the media as 1 of 5 of the top consumer champions in the UK over the past few years as...
The hidden agenda behind smart meters
The hidden agenda behind smart meters has been raised as a result of the Government and industry sponsoring this...