My consumer book is 7 years old! I released the first edition in September 2016 and updated it in March 2019 for GDPR....
General Consumer
FCA Consumer Duty – what you need to know
Consumer Duty The Consumer Duty sets higher and clearer standards of consumer protection across financial services and...
How to Complain: The Consumer Guide to Resolve Complaints and Motoring Disputes
How to Complain: The Consumer Guide to Resolve Complaints and Motoring Disputes Scott Dixon is The Complaints...
UK Customer Satisfaction Index falls to an all-time low
The Institute of Customer Service publishes a survey twice a year to measure customer satisfaction in the retail...
How To Get The Job You Want
Are you stuck in a rut and a job that does not inspire you? Do you want some help in securing a job with some great...
6 Clever Ways to Save Money on Your Food Shop
Weights and Measures Day is celebrated on 20th May 2023 and was first celebrated in 1875 as a convention...
New OFCOM guidelines for couriers and parcel deliveries
We have all had problems with couriers and parcel deliveries, especially throughout Covid which accelerated the use of...
Faulty kitchens and your consumer rights
Faulty kitchens and knowing your consumer rights is crucial. One of my followers contacted me for advice on a faulty...
Safe shopping online tips
SHOPPING SAFELY ONLINE Shopping safely online is more important than ever now as it brings various risks of being...